Removing Background Artifacts
(when scanning or copying)

If your original document is on colored stock, the output copy may display background artifacts.

Background is only detected on the first few mm of the lead edge. Ensure the lead edge is not solid black and the document is registered against the registration edge indicated on the platen.

To remove background artifacts

  1. In the Xerox Nuvera user interface, click the Copy Service button.
  2. Click the Image Quality tab.
  3. Click the Image Adjustments button.
  4. Make sure the Background Suppression Normal checkbox is enabled. It is on by default.

TIP: If you have programmed and run a job, and received unexpected results, ensure that the system-wide settings are all set back to their defaults by clicking <Clear All> or <Reset> in the user interface. Then proceed to do job programming pertinent to your job.