Removing Lines, Streaks or Shadows
(when copying or scanning)

This problem can usually be attributed to a poor original, or a dirty scanner. Try one or a combination of the following to correct the problems.

To remove lines, streaks or shadows

• Clean the Document Glass, especially near the white plastic ramp on the left edge of the glass, if using the Document Feeder
• Run the job from the Document Glass
• Check the quality of the original. Use Border Erase or Edge Erase to remove lines from the edges of the document
• Turn on Background Suppression
• Load fresh paper

TIP: If you have programmed and run a job, and received unexpected results, ensure that the system-wide settings are all set back to their defaults by clicking <Clear All> or <Reset> in the user interface. Then proceed to do job programming pertinent to your job.

If the problem continues, you may want to run the Corotron Cleaning Routine under User Diagnostics. See your Xerox Representative for advice.