Printer Features or Xerox Features are Unavailable / Crossed Out in the Print Menu When Printing from Mac OS X 10.11 or Newer
- Product support for
- WorkCentre 5845/5855, WorkCentre 5865/5875/5890, WorkCentre 5865i/5875i/5890i
- Article ID
- KB0427238
- Published
- 2025-02-13
Cause
Printing from 32Bit applications is not supported under Mac OS X 10.11 or Newer.
Xerox Mac OS X Print Driver Version 4.xxx or newer only supports printing from 64Bit applications.
Resolution
Determine Whether the Mac Application Used to Print From is a 32Bit or 64Bit Application
Download and Install Xerox Print Driver on Mac Operating System 10.7 and Higher
If the problem persists, contact Support for additional assistance.
