Clear a Paper Jam in the PR Finisher Plus

Paper Jams in the PR Finisher Plus

When a paper jam occurs in the PR Finisher Plus, an indicator illuminates on the Finisher module or the Finishing Transport module.

When a fault occurs, such as a paper jam, open door or cover, or a printer malfunction, the following actions occur:

• The printer stops printing and a fault message appears on the control panel.

• The message includes an illustration that shows the fault location and provides corrective actions to clear the fault.

• Paper jams occur in multiple areas of the printer and any optional modules connected to the printer. When multiple jams occur, the illustration changes to show the multiple locations and the required corrective actions.

• If a fault occurs on an optional module, an indicator on the module control panel illuminates. The indicator shows the area on the modules where the fault occurred.

When you clear paper jams, always refer to the following information:

• When you remove paper jams, keep the printer powered on. When you power off the printer, all information stored to the system memory is erased.

• To minimize print defects, do not touch components inside the printer.

• Before you resume print jobs, ensure that you clear all paper jams.

• Gently remove torn paper. Ensure that you remove all small, torn pieces of paper.

• After you remove all paper jams, close all doors and covers. The printer cannot print when doors or covers are open.

• After you clear a paper jam, printing automatically resumes from the state before the paper jam occurred.

• If you do not clear all paper jams, an error message continues to appear on the control panel. To clear any remaining paper jams, refer to the control panel message for instructions and information.

Follow these rules to minimize jams Paper Tips to Minimize Jams.

For information to clear PR Finisher Areas E1-E6, click this link Clear a Paper Jam in the PR Finishers.

Clear the following areas as indicated by any message or fault code:
IMPORTANT: There are times that jams can be caused by a problem in the engine/IOT. Clear any paper or pieces of paper from the exit area of the engine.

• Area E7 Module Area

• Area E1 Finishing Transport

• Area E2 Finishing Transport

• Area E3 Finishing Transport

• Area E4 Finishing Transport

Clearing Paper Jams in Finisher Module Area E7

1. Open the finisher front door.
   

2. Remove any jammed paper.

3. To clear paper jams from area E7, do the following steps:

   1. Push lever 3a to the left. Push lever 3b to the right. Pull out unit 3.
      

   2. Rotate knob 1b clockwise, then remove the jammed paper.
      

   3. Return lever 3a and lever 3b to the original positions.
      

4. Close the finisher front door.

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Clearing Paper Jams in Finishing Transport Area 1

1. Open the finishing transport front door.
   

2. Push down lever 1, then remove the jammed paper.
   

3. Return lever 1 to the original position.
   

4. Close the finishing transport front door.

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Clearing Paper Jams in Finishing Transport Area 2

1. Open the finishing transport front door.
   

2. Push lever 2 to the right, then rotate the knob counterclockwise. Remove the jammed paper.
   

3. Return lever 2 to the original position.
   

4. Close the finishing transport front door.

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Clearing Paper Jams in Finishing Transport Area 3

1. Open the finishing transport front door.
   

2. Push lever 3 to the left, then rotate the knob clockwise. Remove the jammed paper.
   

3. Return lever 3 to the original position.
   

4. Close the finishing transport front door.

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Clearing Paper Jams in Finishing Transport Area 4

1. Open the finishing transport front door.
   

2. Push down lever 4, then rotate the knob clockwise. Remove the jammed paper.
   

3. Return lever 4 to the original position.
   

4. Close the finishing transport front door.

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