Clear a Paper Jam in the Interface Decurler Module

Paper Jams in the Interface Decurler Module

When a fault occurs such as a paper jam, open door or cover, or a printer malfunction, the following actions occur:

• The printer stops printing and a fault message appears on the control panel.

• The message includes an illustration that shows the fault location and provides corrective actions for clearing the fault.

• Paper jams occur in multiple areas of the printer and any optional modules connected to the printer. When multiple jams occur, the illustration changes to show the multiple locations and the required corrective actions.

• If a fault occurs on an optional module, an indicator on the module control panel illuminates. The indicator shows the area on the module where the fault occurred.

When you clear paper jams, always refer to the following information:

• When you remove paper jams, keep the printer powered on. When you power off the printer, all information stored to the system memory is erased.

• To minimize print defects, do not touch components inside the printer.

• Before you resume the print jobs, ensure that you clear all paper jams.

• Gently remove torn paper. Ensure that you remove all small, torn pieces of paper.

• After you remove all paper jams, close all the doors and covers. The printer cannot print when doors or covers are open.

• After you clear a paper jam, printing automatically resumes from the state before the paper jam occurred.

• If you do not clear all paper jams, an error message continues to appear on the control panel. To clear any remaining paper jams, follow the instructions on the control panel.

Follow these rules to minimize jams Paper Tips to Minimize Jams.

Clearing Paper Jams on the Interface Decurler Module

1. Open the front cover on the Interface Decurler Module (IDM).
   

2. To remove the jammed paper:
   

   1. Push lever 1a down.

   2. Turn knob 1b counterclockwise.

      Note: To ensure that the jammed paper exits the area, turn the knob a minimum of 10 times.

   3. Remove the jammed paper.

3. Return lever 1a to the original position.
   

4. If you encounter difficulty when you remove jammed paper, push up lever 1c, then carefully remove the jammed paper.
   

5. Return lever 1c to the original position.
   

6. Close the front cover on the Interface Decurler module.

7. If necessary, to clear other areas of the system, follow the instructions on the printer control panel.