RSS RAP- Halo and Smudges
- Product support for
- Xerox Versant 2100 Press
- Article ID
- KB0014307
- Published
- 2016-06-22
Halo or Smudges | ||
step | Check | Corrective Action |
1 | If SW version is not 100.10.81 or higher schedule a service call. Continue with corrective actions | |
2 | Check the consumable status for the Suction Filter. Is the Suction Filter over threshold? | (Yes) Replace the Suction Filter Go to step 3. (No) Go to step 3. |
3 | Move the Drum Cartridge from a color showing the defect to a color that does not show the defect. The defect moves with the Drum Cartridge? | (No) Go to step 4. The problem is not the Drum. (Yes) Replace the Drum Cartridge with defects. |
4 | For Halo defect, Refer to the SLM Advanced Stock Setup Options. Perform 19. Secondary Transfer Voltage. Auto Adjustment Option (Secondary Transfer Voltage Adjustment) Manual Adjustment Option(Secondary Transfer Voltage Adjustment) Is the defect resolved? | (Yes) Call complete (No) Call for service. |