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RSS RAP- Halo and Smudges

Product support for
Xerox Versant 2100 Press
Article ID
KB0014307
Published
2016-06-22

Halo or Smudges

step

Check

Corrective Action

1

If SW version is not 100.10.81 or higher schedule a service call.  Continue with corrective actions

2

Check the consumable status for the Suction Filter.

Is the Suction Filter over threshold?

(Yes) Replace the Suction Filter  Go to step 3.

(No) Go to step 3.

3

Move the Drum Cartridge from a color showing the defect to a color that does not show the defect.

The defect moves with the Drum Cartridge?

(No) Go to step 4. The problem is not the Drum.

(YesReplace the Drum Cartridge with defects.

4

For Halo defect, Refer to the SLM Advanced Stock Setup Options. Perform

19. Secondary Transfer Voltage.

Auto Adjustment Option (Secondary Transfer Voltage Adjustment)

Manual Adjustment Option(Secondary Transfer Voltage Adjustment)

 Is the defect resolved?

(Yes) Call complete

(No) Call for service.

Replace the Drum Cartridge