Clearing Stapler Jams

In the event of a stapler jam, the system staplers have been designed to allow the user to easily correct the jam and continue with the job. Take the time to familiarize yourself with the following procedures on clearing staple jams. In addition, view the videos depicting clearing jams.

Stapler jam notification

When any of the staplers become jammed, the Xerox Nuvera will provide notification by:

• alpha-numeric messages
• a machine "mimic", or pictorial representation of the machine on the UI screen, depicting the location of the jam
• a steady or blinking Attention Light.

To clear stapler jams

Double-click the system alert to see details on the action needed, as well as the location of the staple mechanism.

Access the Main Stapler Mechanism in the MFF

1. Once you have identified the location of the stapler, open the access panel and locate the stapler housing. It is identified with a pictorial representation of a staple.
2. Grasp the stapler housing drawer handle and pull out towards you.
3. There are pictorial instructions affixed to the machine chassis near the stapler access. Follow these pictorial instructions in order to remove and replace the Main Stapler Cartridge.

Access the Main Stapler Mechanism in the BFM

1. Once you have identified the location of the stapler, select [Printer: Unlock Finisher] in the User Interface. The Unlock Base Finisher window appears.
2. In the Stapler Drawer field, click <Unlock>.
3. Pull out the Stapler Drawer.
4. There are pictorial instructions affixed to the machine chassis near the stapler access. Follow these pictorial instructions in order to remove and replace the staple cartridges.