TIP: If you're having feeding problems through the Document Feeder, all problems can be avoided by scanning directly from the Document Glass.

Types and Conditions of Originals

Rating

Notes

12 x 18 inch originals

Do Not Feed

A 12x18 inch original actually will travel through the Document Feeder, but there is a good chance some information on the output will be lost. To ensure all image information from a 12 x 18 inch original is captured, use the Document Glass.

Coated paper

Fair

Feeding lightweight coated originals (approximately 16 lb. or 61 gsm) will normally work fine. You may experience problems with the alignment of the copy images if a color image is within 0.4 inches of the leading edge (the side of the document fed first) of the original.

High Talc paper

Good / Fair

Originals with a high talc content may contaminate the Document Feeder Feed Rolls, resulting in degraded performance.

Originals produced on a DocuTech 100/120

Fair

On copies with a high-area coverage (pictures and halftones) tends to rub off on Feed Rolls, causing feeding faults.

Originals produced on a DocuTech 100/120

Good / Fair

Oils used to fuse the copies need to dry at least 2 hours in order to prevent feeding problems.

Xerographic color originals

Do Not Feed

Use Document Glass to avoid feeding problems.

Originals consisting of mostly pencil marks

Do Not Feed

Will transfer lead to the Feed Rolls, causing the originals to smear. Originals with occasional marks (i.e., a document with review markup) should feed satisfactorily. To avoid problems, feed all pencil-marked originals from the Document Glass.

Dog-eared originals (folded corners)

Do Not Feed

Originals with dog-ears or folded corners on the lead edge may cause a jam. Ensure that the folds are removed.

Too many sheets in the stack

Do Not Feed

Depending on the model, the Document Feeder can feed up to 300 sheets of 20 lb. paper. The quantity that can be fed decreases as paper weight increases.

Use Build Job to feed more than these amounts as a single copy job.

Folded originals

Do Not Feed

Folded originals do not trigger the automatic sensors in the Document Feeder. Ensure that the folds are removed.

Originals with sticky-notes attached

Do Not Feed

May be fed after sticky notes removed.

Envelopes

Do Not Feed

Copy from the Document Glass.

Tab stock

Do Not Feed

Copy from the Document Glass.

Labels

Do Not Feed

Copy from the Document Glass.

GBC-brand papers

Do Not Feed

Copy from the Document Glass.

Glossy photographs

Do Not Feed

Copy from the Document Glass.

Transparencies

Do Not Feed

Copy from the Document Glass.