Manage Diagnostics and Usage Information
- Product support for
- VersaLink B415 Multifunction Printer
- Article ID
- KB0117199
- Published
- 2023-06-12
You can send diagnostic information to Xerox or start an online troubleshooting session to help you solve any device issues.
Note: Before you send diagnostic information to Xerox, ensure that you Enable Remote Services. See the Related Content for additional information.
To manage diagnostics and usage information:
In the Embedded Web Server, click Support > General.
To send diagnostic information to Xerox, click Send diagnostic Information to Xerox.
To send device diagnostics information to Xerox for analysis of detected issues and to match with current solutions, click Start an Online Troubleshooting Session at www.xerox.com.
To download usage information to your local computer, click Download File to Your Computer.
