If the plug-ins are removed from Web Jetadmin and then re-installed, a Quick Device Find for the device from the Status page may not show all the information properly. If that occurs, clear the cache and restart the Web Jetadmin tool.
HP Certified Xerox Phaser, WorkCentre and WorkCentre Pro Common and Product-Specific Plug-Ins for HP Web Jetadmin Version 8.1