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Fault Code 071-210: Tray 1 Lifting Error

Product support for
VersaLink C8000 Color Printer, VersaLink C8000W Color Printer, VersaLink C9000 Color Printer
Article ID
KB0136298
Published
2020-10-06

Try the following:

  1. Check for and remove any jammed paper or other obstructions found in the tray.

    1. Open the specified tray.

    2. Remove any jammed paper or other obstructions found inside and around the tray.

    3. Make sure the tray is loaded properly, and then insert the tray back into the printer making sure it is completely closed.

  2. Power the printer off and on using the power button on the control panel.

  3. Check for broken gears on the back side of the paper tray.  If the tray is broken, contact Support for assistance with replacing the tray.

If the problem persists, contact Support for additional assistance.