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Fault Code 17-910: Firmware Upgrade Error Message

Product support for
Xerox B215 Multifunction Printer
Article ID
KB0327078
Published
2019-08-06

  1. The firmware upgrade aborted due to an invalid file.

    Make sure there are no issues with the connection to the printer and that the correct firmware (.hd) file is being sent to the printer. Refer to Update the Software / Firmware Using CentreWare Internet Services (CWIS).

  2. If the problem persists, contact Support for additional assistance.