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Will Not Print From Tray 5 (Bypass Tray) Using Microsoft Word

Product support for
AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer
Article ID
KB0030693
Published
2021-07-15

The Tray 5 (Bypass Tray) needs to have the same paper the document selected loaded in it. As well you must select Tray 5 (Bypass Tray) from Printer Properties and also in Page Setup.

  1. Ensure Correct Paper is loaded in Tray 5 (Bypass Tray). Refer to Load Paper in Tray 5 (Bypass Tray).

  2. Open Print Menu in Microsoft Word.

  3. Select Paper type that was loaded in Tray 5 (Bypass Tray).

  4. Select Printer Properties.

  5. Select the Drop Down beside Paper Type.

  6. Select Select by Tray.

  7. Select Tray 5 (Bypass Tray).

  8. Select OK.

  9. Select Page Setup.

  10. Select Paper tab.

  11. Select Tray 5 as both First Page and Other Pages.

  12. Select OK.

  13. Select Print.