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Fault Code 016-426: SMart eSolutions Connect Failure Fault

Product support for
VersaLink C7000 Printer
Article ID
KB0137340
Published
2024-12-02

This error is caused by a security certificate not being renewed after it has expired on System Software Levels below 56.31.81. 

    1. Upgrade your printer to the latest Software General Release. For details refer to Update the Printer's Software (Firmware) or see the Related Content for a link to the Drivers and Downloads page.

Note: If the software level is 56.51.01 or higher then troubleshoot the issue using the solutions below:

  1. Power the Printer Off and On.

  2. Configure the Remote Services Option.

  3. If the problem persists, contact Support for additional assistance.


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