Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

Fault Code 016-400, 401, 402, 403, and 406: 802.1x Authentication Failure Network

Product support for
WorkCentre 6515
Article ID
KB0232470
Published
2019-12-12

Make sure the printer is configured with the correct user name and password for 802.1x Authentication.

NOTE: This solution requires knowledge of your network and may require the assistance of a Network or System Administrator.

  1. In the Embedded Web Server, log in as administrator. For details, refer to Log in to the Embedded Web Server as a System Administrator. 

  2. Click on Connectivity, then click Ethernet.

  3. In the 802.1X area, click Setup.

  4. Make sure the 802.1X User Name (Device Name) and Password are set correctly.

  5. Click OK.

  6. Log out of EWS.

Note: For more information about security certificates, refer to About Security Certificates