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Fault Code 016-426: No Communications With Remote Services Server

Product support for
VersaLink B605/B615 Multifunction Printer
Article ID
KB0383929
Published
2020-10-07

  1. This error is caused by a security certificate not being renewed after it has expired on System Software Levels below 33.31.81. 

    1. Upgrade your printer to the latest Software General Release. For details refer to Update the Printer Software (Firmware) or see the Related Content for a link to the Drivers and Downloads page.

    2. If the problem persists, contact Support for additional assistance.




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