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Fault Code 093-335, 093-339: Toner CRUM Communication Error

Product support for
VersaLink B400 Printer, VersaLink B405 Multifunction Printer
Article ID
KB0118955
Published
2022-09-26

  1. Make Sure the Toner Cartridge is Installed Correctly and That You Are Using a Genuine Xerox Cartridge.

  2. Power the printer Off, wait at least 15 seconds, and then power the printer On.  For additional information, refer to Power the Printer On or Off.

  3. Remove and Reinstall the Toner Cartridge.

  4. Replace the Toner Cartridge.

  5. Replace the Drum Cartridge.

  6. If the problem persists, contact Support for additional assistance.