Paper Jam in the Horizontal Transport to the Finisher
- Product support for
- WorkCentre 5945/5955, WorkCentre 5945i/5955i
- Article ID
- KB0227984
- Published
- 2021-03-22
Align and Lock the Paper Tray Guides against the Edges of the paper for Trays 1, 2 and 5
Make Sure the Paper Tray Settings are Properly Configured and Adjust, as Required
Flip the Paper Over and Flex the Paper in the Required Paper Tray(s)
Perform a Software Reset (Restart / Reboot) Using the All Software Option
Power Off the Printer, Wait Two Minutes, then Power On the Printer