Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

How To Find the Software / Firmware Version Installed on the Printer

Product support for
WorkCentre 5945/5955, WorkCentre 5945i/5955i
Article ID
KB0220485
Published
2021-03-29

NOTE: There is a Video available at the end of this solution.

Find the Software / Firmware Version Using CentreWare Internet Services (CWIS):

  1. Access CentreWare Internet Services.

  2. Select the Status tab.

  3. Select Configuration Report from the left side menu.

  4. Select Software Versions from the list displayed.

  5. Make note of the System Software version.

    CentreWare Internet Services System Software Version

Find the Software / Firmware Version From the Control Panel:

  1. Press the Machine Status button.

  2. Select the Machine Information tab if necessary.

  3. Make note of the software version listed under Software Version.

    Machine Status Screen

Find the Software / Firmware Version on the Configuration Report:

  1. Print a Configuration Report.

  2. Locate the Common User Data section.

  3. The Firmware version will be displayed under System Software Version. The version will be listed as xxx.xxx.xxx.xxxxx. 

Video: