No Communication With Xerox SMart eSolutions Server. Contact System Administrator Message

Required Action: To continue Secure Automated Meter Reads and Toner Replenishment (ASR), install the most current version of Device Manager to adhere to security requirements. See the Related Content for a link which includes additional information and the Device Manager Software download. If your printer is not listed, the Device Manager is appropriate for use.

Note: The most current version of Device Manager uses industry standard Simple Network Management Protocol (SNMP) to retrieve the device data and securely transmit it to the Xerox Communication Servers.

Note: If the Device Manager has been installed, and communication is not established restart your search with the displayed fault, message, or key words.

• Make Sure SMart eSolutions is Setup Correctly. Configure the Proxy Server, and Create a Machine Digital Certificate (if Required) Using CentreWare

• Modify the Date and Time on the Printer

• Make Sure SMart eSolutions is Setup Correctly. Configure the Proxy Server, and Create a Machine Digital Certificate (if Required) Using CentreWare

• Perform a Software Reset

Related Content

• Updated Encryption Protocols for Secure Automated Meter Reads / Toner Replenishment