Clear the Jam in the Fuser Area From the Rear Door

WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.

CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently damage the printer.

To resolve the error displayed on the Control Panel you must clear all paper from the paper path.

1. Open the Rear Door.
   
   
   
   

2. If paper is jammed in the Fuser, raise both green levers to open the fuser.
   
   
   
   

3. To open the paper guide, raise the green handle.
   
   
   
   

4. Remove any jammed paper from the back of the printer.
   
   
   
   

5. Close the paper guide on the Fuser.

6. Lower the levers to their original position.

7. Remove any jammed paper from the back of the printer.
   
   
   
   

8. Close the Rear Door.