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Clear the Jam in the Duplex Automatic Document Feeder (DADF)

Product support for
WorkCentre 3655
Article ID
KB0139749
Published
2016-01-13

CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently damage the printer.

  1. Open the top cover of the DADF.

    Open the DADF Top Cover

  2. Remove the misfed sheet of paper.

    Remove the jammed paper

  3. If the paper is jammed in the exit of the feeder, pull it out.

    Remove the jammed paper

  4. Close the top cover of the DADF.

    Close the DADF Top Cover

  5. Reload the document in the feeder, then adjust the guides against the edges of the paper.

    Reload the document and adjust the width guides

  6. Select Resume on the Touch Screen to continue the job or select Cancel to cancel the job.