UI Touch Unusual Behavior

The UI touch behavior is exhibiting abnormal and seemingly random issues, including:

• Inconsistent scrolling with one finger

• The screen may zoom in or make unintended selections even when your finger is not lifted.

• Delayed responses, requiring a prolonged press for a selection to register.

The UI panel performs self-calibration during the powering on or waking from sleep. If the UI touchscreen is pressed during this auto-calibration, it can lead to impacted calibration and undesired touch behaviors.

1. Press the Power Button and Select Sleep.

   • Note: If unable to select sleep

     • Hold the power button until the device powers off.

     • After the device has powered off, power the device on.

     • Do not touch the screen while the device is powering on.

2. Wake the Device by Either

   • Pressing the power button on the control panel

   • Activating the proximity sensor by walking in front of it.

Important: Do not press the UI touchscreen while the device is waking from sleep mode.

3. If the Issue Remains after performing the above Contact Support for Further assistance.