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Verify an ID with Xerox ID Checker App

Product support for
Xerox ID Checker App
Article ID
KB0398087
Published
2020-08-11
  1. From the device home screen, touch Xerox ID Checker. When the app opens, you’ll arrive on the Select ID Type page.

  2. United States is selected by default, but you can change it by touching the Country field, which displays the Select Country popup. The Select Country popup displays a list of every supported country in alphabetical order. Your most recently used countries will always be at the top of the list.
    Note: You can see a full list of supported countries and ID types on the app’s customer support website.

  3. Select a country from the list and touch OK. Now that you’ve selected a country, the list of ID types below the Country field will populate.

  4. Choose an ID type from the list and select OK. If the ID you chose is double sided, you’ll be asked to scan the front side of the document first, and then the back side. If the ID you chose is single sided, you only need to scan the one side. Either way, place the ID on the device’s glass platen and select Scan.
    Note: On some Xerox Devices, a device alert will appear after you scan a document. The alert has 3 options: Done, Add Page, or Cancel.

  5. Select Done. Once you’ve scanned the single side, or both sides of the ID, you’ll reach the Scan Preview page. If you scanned a doublesided ID, but you scanned the front as the back, or the back as the front, you can use the double-sided arrow icon to swap images. The processing and verification rely on the front and back scans, so if you scan the wrong side, or the whole document isn’t captured, the results won’t be as accurate.

  6. If there are any issues with the scan, you can select the Rescan button. Otherwise, touch Check ID. The app will validate your ID. Once validation is complete, the ID Checker results page will appear with the results for your ID. You’ll see right away if the ID passed or failed verification. If it failed, you can select the View Failed Attributes button to see what attributes or fields on the ID were seen as invalid.

  7. When you’re done and want to complete the workflow, you have a few options: You can toggle Print or Email Certificate to print or receive a PDF certificate that displays the authenticity score, scanned images, and document data of the valid or invalid ID. You have the option (Receive as field) to receive the certificate as a link in the body of the email, or as an attachment.

  8. If you’d like to receive images of your scanned ID, you can toggle Include Scanned Images. Selecting Done on the results page will print or email your results.