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Run a Job for a Walk Up Customer Instead of Issuing a Refund

Product support for
Xerox Instant Print Kiosk
Article ID
KB0397733
Published
2019-03-12

As the site custodian, you may choose to run the walk up customer's job instead of issuing a refund. There are two methods that may be used to run the job: using the daily password or using the email and password. Choose your preferred method. Do not use both methods.

IMPORTANT: You must know the login information in order to perform this procedure. If necessary, contact your System Administrator for additional assistance.

Method 1: How To Run the Job Using the Daily Password

Method 2: How To Run the Job Using the Email and Password

Method 1: How To Run the Job Using the Daily Password:

  1. Click here to Login to Your EFI Self-Serve AdminCentral Account.

  2. Observe and record the Offline Device Password.

    NOTE: The password changes daily.

  3. Touch the Service (Copy, Scan, Print, Fax) to be used.

  4. Touch Staff Login.

  5. Touch Daily Password.

  6. Enter the Offline Device Password for the Daily Password.

    NOTE: The password is case sensitive.

  7. Program the job to be run and complete the job for the Walk Up customer.

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Method 2: How To Run the Job Using the Email and Password:

  1. Touch the Service (Copy, Scan, Print, Fax) to be used.

  2. Touch Staff Login.

  3. Touch Email & Password.

  4. Enter the Email that is used to login to your EFI Self-Serve AdminCentral merchant account.

  5. Enter the Password that is used to login to your EFI Self-Serve AdminCentral merchant account.

  6. Program the job to be run and complete the job for the Walk Up customer.

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