Clear Paper Jams in the Inserter Module

Paper Jams in the Inserter

When a fault occurs, such as a paper jam, open door or cover, or a printer malfunction, the following actions occur:

• The printer stops printing and a fault message appears on the control panel.

• The message includes an illustration that shows the fault location and provides corrective actions to clear the fault.

• Paper jams occur in multiple areas of the printer and any optional modules connected to the printer. When multiple jams occur, the illustration changes to show the multiple locations and the required corrective actions.

• If a fault occurs on an optional module, an indicator on the module control panel illuminates. The indicator shows the area on the modules where the fault occurred.

When you clear paper jams, always refer to the following information:

• When you remove paper jams, keep the printer powered on. When you power off the printer, all information stored to the system memory is erased.

• Before you resume print jobs, clear all paper jams.

• To minimize print defects, do not touch components inside the printer.

• Before you resume with print jobs, ensure that you clear all paper jams, including any small, torn pieces of paper.

• Gently remove torn paper. Ensure that you remove all torn pieces.

• After you remove all paper jams, close all doors and covers. The printer cannot print when doors or covers are open.

• After you clear a paper jam, printing automatically resumes from the state before the paper jam occurred.

• If you do not clear all paper jams, an error message continues to appear on the control panel. To clear any remaining paper jams, refer to the control panel message for instructions and information.

Clearing Paper Jams from Inserter E1 Area

1. Open the T1 cover. Remove jammed paper and paper loaded in the tray.

   Note: When two or more sheets of paper are loaded in the tray, remove all sheets.

   

2. Fan the paper that you removed. Ensure that all four corners are aligned correctly.

3. Reload the paper into the tray.

4. Close the T1 cover.

Clearing Paper Jams from Inserter E2 Area

1. Open the inserter front cover.
   

2. Lift lever 1a, then rotate knob 1b counterclockwise. Remove any jammed paper.
   

3. Lower lever 1a to the original position.
   

4. If you have difficulty removing jammed paper, pull lever 1c to the right, then rotate knob 1b counterclockwise. Remove any jammed paper.
   

5. Push lever 1c back to the original position.
   

6. Close the inserter front cover.

Clearing Paper Jams from Inserter E3 Area

1. Open the inserter front cover.
   

2. Push lever 1d downward. Turn knob 1e counterclockwise. Remove the jammed paper.

   Note: The jammed paper can be hidden behind the cover area.

   
   

3. Return lever 1d to the original position.
   

4. If you have difficulty removing jammed paper, pull up lever 1a, then turn knob 1e counterclockwise. Remove any jammed paper.
   

5. Return lever 1a to the original position.
   

6. Close the inserter front cover.