Vertical Blank Line or Band Only When Copying or Scanning Using the Document Feeder
- Product support for
- WorkCentre 3335/3345
- Article ID
- KB0384368
- Published
- 2021-03-03
NOTE: To troubleshoot image quality problems, always test the functions available on your printer; print a document from a computer (or an internal report such as the Configuration Report), and make a copy from both the Document (Scanner) Glass and the Document Feeder. Make sure to save image quality samples to show to your service representitve (if applicable).
Make sure to select a case situation for the specific problem that is occurring:
Restart your search as necessary.Printing Only
Copying or Scanning from the Document Glass Only
Copying or Scanning from the Document Feeder
Printing and Copying or Scanning