How To Clear Paper Jam in the Crease and Two-Sided Trimmer Areas E1 - E7

Always refer to the following information when clearing paper jams:

• Do not power off the press when removing paper jams.

• Paper jams can be removed with the press still powered on. When the power is turned off, all information stored to the system's memory will be erased.

• Clear all paper jams before resuming print jobs.

• Do not touch components inside the press. This can cause print defects.

• Ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with print jobs.

• Gently remove the paper taking care not to tear it. If paper is torn, be sure to remove all torn pieces.

• After removing paper jams, close all doors and covers. The press cannot print when doors or covers are open.

• After clearing a paper jam, printing automatically resumes from the state before the paper jam occurred.

• If all paper jams are not cleared, an error message continues to display on the press Control Center screen. To clear any remaining jams, refer to the press screen for instructions and information.

NOTE: The images in this procedure are for demonstration purposes only and may not match your printer model, specifically; colors, icons, and other minor differences may exist.

Click on one of the links below for the required area.

• Area E1
  

• Area E2
  

• Area E3
  

• Area E4
  

• Area E5
  

• Area E6
  

• Area E7
  

Clearing Paper Jams from Trimmer Area E1:

1. Open the trimmer upper cover.

2. Open lever 1a downward, lever 1b downward and lever 1d upward. Remove jammed paper.
   
   Note: Check behind the upper cover for any hidden jammed paper.
   
   

3. If you have difficulty removing any paper jams, rotate knob 1c clockwise, and remove the jammed paper.

4. Return levers 1a, 1b and 1d to their original positions.

5. Close the trimmer upper cover.

6. If the press indicates there are additional paper jams, follow the instructions to clear
   the paper and to resume printing.

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Clearing Paper Jams from Trimmer Area E2:

1. Open the trimmer upper cover.

2. Rotate knob 2 counterclockwise to align the mark on the knob with the unlock position (a mark resembling an open padlock).

3. Open lever 1a downward and lever 1b downward.

4. Turn knob 1c clockwise and remove jammed papers.

5. Return levers 1a and 1b to their original positions.

6. If you have difficulty removing any paper jams, open lever 1d upward and lever 2a to the left.

7. Rotate knob 2b counterclockwise and remove jammed papers.

8. Return levers 1d and 2a to their original positions.

9. Close the trimmer upper cover.

10. If the press indicates there are additional paper jams, follow the instructions to clear
    the paper and to resume printing.

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Clearing Paper Jams from Trimmer Area E3:

1. Open the trimmer upper cover.

2. Rotate knob 2 counterclockwise to align the mark on the knob with the unlock position (a mark resembling an open padlock).

3. Open lever 2c downward and remove jammed paper.
   
   Note: Check behind the upper cover for any hidden jammed paper.
   
   

4. Return lever 2c to its original position.

5. Close the trimmer upper cover.

6. If the press indicates there are additional paper jams, follow the instructions to clear
   the paper and to resume printing.

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Clearing Paper Jams from Trimmer Area E4:

1. Open the trimmer upper cover.
   
   
   
   

2. Open lever 2c downward, lever 2d upward and lever 2e to the right. .
   
   
   
   

3. Rotate knob 2f clockwise and remove jammed paper.
   
   Note: Grasp the lead edge of the jammed sheet, and gently pull out the sheet to remove it.
   
   
   
   

4. If you have difficulty removing the jammed sheet, grasp the top edge at the inner-right side of the sheet, and gently pull out the sheet to remove it.
   
   
   
   

5. Return levers 2e, 2d and 2c to their original positions.

6. Close the trimmer upper cover.

7. If the press indicates there are additional paper jams, follow the instructions to clear the paper and to resume printing.

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Clearing Paper Jams from Trimmer Area E5:

1. Open the trimmer upper cover.

2. Open lever 3a to the right, lever 3b to the left. 

3. Rotate knob 3c clockwise and remove jammed paper.

4. Rotate knob 2f counterclockwise and remove jammed paper.

5. Return levers 3a and 3b to their original positions.

6. Close the trimmer upper cover.

7. If the press indicates there are additional paper jams, follow the instructions to clear
   the paper and to resume printing.

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Clearing Paper Jams from Trimmer Area E6:

1. Open the trimmer upper cover.

2. Open lever 3a to the right, lever 4b downward and lever 4c to the right. Remove jammed paper.

3. Rotate knob 4d counterclockwise and remove jammed paper.

4. Open lever 4a to the right and rotate knob 2f counterclockwise. Remove jammed paper.
   
   Note: Hold lever 4a while rotating knob 2f.
   
   

5. Rotate knob 3c clockwise and remove jammed paper.

6. Return levers 3a, 4b and 4c to their original positions.

7. Close the trimmer upper cover.

8. If the press indicates there are additional paper jams, follow the instructions to clear
   the paper and to resume printing.

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Clearing Paper Jams from Trimmer Area E7:

1. Open the trimmer upper cover.
   
   
   
   

2. Open lever 3a to the right and rotate knob 2f counterclockwise.
   
   
   
   Note: Rotate the knob five times or more.
   
   

3. Pull out and push in the trimmer waste container continuously for three times or more.
   
   
   
   

4. Return lever 3a to its original position.
   
   
   
   

5. If indicator E7 remains lit, perform the following steps:

   1. Open the lower cover.
      
      
      
      

   2. Remove the supplied cleaning rod from its location inside the lower cover.
      
      
      
      

   3. Open lever 3a to the right and open lever 3d to the right.
      
      
      
      

   4. Use the cleaning rod to sweep any remaining waste or debris from inside the trimmer into the trimmer waste container.

   5. If you have difficulty sweeping waste into the trimmer waste container, use the cleaning rod to gather waste, and then remove the waste by hand.

6. To ensure that all waste / debris is removed, especially beneath the frame that is located behind the container, use the cleanng rod to remove any remaining waste from inside the trimmer.

7. Close the trimmer upper and lower covers.

8. If the press indicates there are additional paper jams, follow the instructions to clear the paper and to resume printing.

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