Perform a Partial Shutdown (Restart) of the DocuSP or FreeFlow Software
- Product support for
- Xerox Nuvera 100 Digital Copier/Printer, Xerox Nuvera 100MX DPS, Xerox Nuvera 100 Digital Production System, Xerox Nuvera 120 Digital Copier/Printer, Xerox Nuvera 120MX Digital Production System, Xerox Nuvera 120 Digital Production System, Xerox Nuvera 144 MX DPS, Xerox Nuvera 144 Digital Production System, Xerox Nuvera 200/288 MX Perfecting Production System, Xerox Nuvera 200/288/314 EA Perfecting Production System, Xerox Nuvera 100/120/144/157 EA Digital Production System
- Article ID
- KB0368251
- Published
- 2019-11-25
If your machine performance becomes degraded, or it ceases to function correctly for any reason, restarting the system will usually restore correct function. Contact your System Administrator if restarting the machine does not resolve machine problem.
A fault may be falsely declared if you press the Unload Finisher button on the Finisher, and then very quickly open the Finisher Door before the Stacker has time to move into the non-operating position.
NOTE: There are two ways to restart the Nuvera: a partial shutdown (restart), or a complete machine shutdown. Restart will exit, then relaunch the DocuSP or FreeFlow software. A complete machine shutdown should be performed if a partial shutdown does not resolve the problem.
From the DocuSP or FreeFlow Print Server Display Screen, click on [System] from the toolbar. A drop-down menu will be displayed.
Click on [Restart]. In a few moments, the system will begin an orderly shutdown of services. It may take up to 8 1/2 minutes for the system to reset the software and return to a ready state. Wait for the system to load all services before clicking anywhere on the DocuSP or FreeFlow Display Screen.
