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Fault Code 127-311: ExtPRTc Fatal Error Due to an Error in Software Processing

Product support for
Xerox D136 Copier/Printer and D136 Printer, Xerox D95/D110/D125 Copier/Printer, Xerox 4110 Enterprise Printing System, Xerox 4595 Copier/Printer
Article ID
KB0364106
Published
2020-02-12

  1. Power Off the Top Swich and Main Power (and Unplug) Machine and DFE, and then Check All Cables To/From Machine to DFE.

  2. Wait 1 Minute, Then Reconnect Power Cords and Power DFE and Machine ON with Machine Front Door Open, follow UI Instructions in the Proper Order.

  3. If Fault Comes Back Perform a Special Boot. Turn On the Power while pressing the Power Saver key, Stop key and 6.

  4. If the problem persists, Contact Support.