Download and Install Xerox Easy Assist App

To access the printer from your smartphone, download and install the Xerox Easy Assist app to your mobile device. By installing the Xerox Easy Assist app on your smartphone, you can setup your new printer easily, manage its configuration, view alerts indicating supply requirement and order them, and get live troubleshooting support for your printer.

The Xerox Easy Assist App has instructions and video links that helps you to unpack the printer from its shipping box. To install the Xerox Easy Assist app on your smartphone, you need to scan a QR Code. There are two types of QR Codes:

• The first QR Code is for the initial installation of the app. You can find this QR Code on the packaging box or the Installation Guide that comes with the printer. To install the Xerox Easy Assist app for the first time, you are required to scan this QR Code with your smartphone camera.

• The second QR Code is to setup a Wireless network connection between the smartphone and the printer. For example, connection to Wi-Fi Direct. For the printers with touchscreen User Interface or bigger than 2–line display interface, you can find this QR Code at the control panel of the printer. For more information, refer to Connect the Xerox Easy Assist App for Installed Printers. is required to scan the second QR Code through the Xerox Easy Assist app.

Install the Xerox Easy Assist app:

1. To watch a helpful video to unpack your printer, scan the QR Code from the packaging box or the Installation Guide that came with your printer, with your smartphone camera.
   
   Note: Based on your smartphone, you are prompted to download the app from Apple App Store or Google Play Store. Accept the End-User License Agreement (EULA), then follow the instructions that appear on the app.

2. For initial setup when the printer is powered on for the first time, the initial setup wizard appears. At the printer control panel, do the following:

   1. Select your Language, then touch Next. The Xerox Easy Assist Mobile App screen appears.

   2. To use your mobile device to set up and manage your printer, touch Yes.

   3. Get the App screen appears to confirm the type of your mobile device. Choose any one option:

      • iOS: To install the Xerox Easy Assist app for your iPhone, select this option.

      • Android: To install the Xerox Easy Assist app for your Android mobile device, select this option.

      • I have the App: If you have installed Xerox Easy Assist app on your mobile device already, select this option.

   4. If you have selected iOS or Android option, a screen appears to help you download the app. At the control panel, touch Show QR Code option.
      
      Note: A screen appears with the QR Code. To install the app, scan the QR Code with your smartphone camera.
      
      

   5. Download and install the Xerox Easy Assist app on your smartphone:

      • For Android phones: Go to Google Play Store, then search for Xerox Easy Assist app.

      • For iOS or iPhones: Go to Apple App Store, then search for Xerox Easy Assist app.

   6. When you install the app for the first time on your smartphone, for End-User License Agreement (EULA), touch I Agree.

   7. Follow the instructions that appear on the app. To connect your smartphone with the printer, touch Connect To My Printer.

   8. At the printer control panel, to connect to the app, touch Show QR Code option. The second QR Code appears.
      
      Note: For the printers with 2-line display interface, there is no QR Code on the control panel. To connect the printer to your mobile device, follow the instructions that appear on the control panel. When prompted, type the Wi-Fi Direct SSID Name and Password for your printer. The printer and the app are connected through Wi-Fi Direct. For more information about Wi-Fi Direct, refer to Configure WiFi Direct.
      

   9. Scan the second QR Code through the Xerox Easy Assist app. Follow the instructions that appear on the app. When the connection is configured, your smartphone and the printer share the same Wireless network, temporarily.

   10. With the support of Xerox Easy Assist app, complete the general settings and register the printer on the network. General settings include Admin Password, Connectivity, Measurements, Date and Time, Sound, Power Saver settings, and more.
       
       Note: Ensure that your smartphone is connected to the same Wireless or wired network as the printer and they can communicate after the setup is complete.
       
       

   11. To complete the initial setup in the app, type the necessary information for your printer, then touch Complete Setup.