Xerox Easy Assist App Usage

Set Up a New Printer:

If you have the QR Code or IP Address available, you can set up a new Xerox printer with the help of Xerox Easy Assist app. On My Printers screen in the app, touch the + icon, then touch Set Up a New Printer. Follow the instructions from the app.

Printer Status:

The status displays the printer information, such as readiness of the printer, toner level, and paper tray status for each tray. You can order parts and supplies through the Xerox Easy Assist app. If the toner level appears to be low, to order a new toner, select the Toner icon, then touch Reorder.

Alerts:

The Xerox Easy Assist app can notify you of any errors or problems in the printer. To view the error statement, touch the Bell icon.

Print:

You can perform a print job through the Xerox Easy Assist app. In the app, select your printer, then touch Print. Select the document that you need to print from your mobile device, confirm the print settings, then touch Print.

Device Settings:

You can view and edit your printer settings from the Device Settings tab. If you have not setup a password during the initial setup, to view or edit existing printer settings, you need to set up the password.

Support:

You can request support and find solutions for printer related problems through the Xerox Easy Assist app. In the app, select your printer, then touch Support. It connects you to Xerox’s Support Agent Live Chatbot.

Print and Scan Drivers:

You can download Print and Scan Drivers for your printer through Xerox Easy Assist app. In the app, select your printer, then touch Print and Scan Drivers. In the Email field, type your registered email address, then touch the + icon to add your email. To download and install the Print and Scan Drivers, the app sends a Quick Link to your email address.

Print Test Page:

To confirm that all settings are correct, you can print a test page. In the app, select your printer, then touch Print Test Page.

Remove a Printer:

You can remove a printer from the Xerox Easy Assist app. On your app, select a printer, then touch Remove.