Fault Codes 077-103, 077-106, 077-220, 077-909: Paper Jam in the Transfer Module and Fuser (Area 2a and 2b)

The following are the top reasons why paper jams occur:

• unsupported paper/media is used.

• incorrect paper settings in the tray and/or the print driver.

• paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray.

• humidity and/or paper condition and storage. Use a new ream of paper. Fan and flip the paper over in the tray.

• Remove the Paper Jam in the Transfer Module and Fuser (Area 2a and 2b)

• *Replace the Fuser

• Power the Printer Off and On