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Perform a Hard Drive Initialization using Special Boot Mode 4

Product support for
Xerox Color 550/560/570 Printer
Article ID
KB0328761
Published
2018-07-05

NOTE: This is a Device Special Boot Mode and designed for formatting a corrupted Hard Disk. As a result, this will clear all Data stored on the Hard Drive, including Scan Templates, Mailboxes, locally stored User ID's and locally stored Accounting configuration and information such as Xerox Standard Accounting.

To perform a Hard Disk Reinitialization, perform the following steps:

  1. Using the External Power Button on the top of the machine near the scanner, Power Off the device.



  2. Wait for the power lights on the Device User Interface (UI) to turn out.

  3. Open the Front Door of the machine.



  4. Switch the Internal Power Switch to the Off Position.



  5. Wait 30 seconds.

  6. Switch the internal power switch on and close the front door.

  7. At the Device UI, press and hold the 4, Stop and Energy Saver buttons simultaneously.



  8. While holding the buttons at the Device UI, Switch the external power switch back on.

  9. Release the 4, Stop and Energy Saver buttons once the Startup screen appears.

  10. If performed successfully, the BOOT MODE HDD FORMAT MODE screen should appear.