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Power Off the Machine and Reseat the Bypass Tray Communication / Power Cable

Product support for
Xerox Color 550/560/570 Printer
Article ID
KB0328620
Published
2018-04-02

On Printers Equipped with an Oversize High Capacity Feeder:

  1. Power off the Printer and Print Server. See the Related Content for additional information.

  2. Locate the Bypass Tray Communications Cable connector at the back of the Oversize High Capacity Feeder interface module.



  3. Press in the tab on the connector and unplug from machine.



  4. Leave connector disconnected for 30 seconds.

  5. Reconnect the connector cable.

  6. Power on the Printer and Print Server. See the Related Content for additional information.


On Printers without an Oversize High Capacity Feeder:

  1. Power off the Printer and Print Server. See the Related Content for additional information.

  2. Close the Bypass Tray.



  3. Locate the Bypass Tray Communications Cable connector underneath the Bypass tray.



  4. Press in the tab on the connector and unplug from machine.

  5. Leave connector disconnected for 30 seconds.

  6. Reconnect the connector cable.

  7. Power on the Printer and Print Server. See the Related Content for additional information.




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