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Optical Photo Conductor Needs to be Replaced When Using Apple Macintosh OS

Product support for
DocuColor 240/250, DocuColor 5065, WorkCentre 7655/7665/7675, WorkCentre 7755/7765/7775
Article ID
KB0243418
Published
2021-07-21


  1. Check the machine supply status and verify which drum needs to be replaced.

  2. Replace the appropriate drum module.

  3. If the problem persists, contact Support for additional assistance.