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Use a Sheet of Cardstock to Clear the Jam in the Document Feeder

Product support for
WorkCentre 7830/7835/7845/7855, WorkCentre 7970
Article ID
KB0237252
Published
2018-02-01

  1. Locate a sheet of cardstock or heavyweight paper.

  2. Lift the lever and open the Top Cover of the Document Feeder.

    Open the Top Cover

  3. Lift the Document Cover to remove any originals in this area.

    Remove Paper

  4. Check for staples or paper clips caught in the pathway.

  5. Manually feed the sheet of cardstock through the feeder to dislodge any blockage.

  6. Close the Document Cover and the Top Cover and try your job again.