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Long Paper Sensor on Document Feeder Must Not be Covered When Using 11" Paper or Shorter

Product support for
WorkCentre 7525/7530/7535/7545/7556, WorkCentre 7830/7835/7845/7855, WorkCentre 7970
Article ID
KB0237251
Published
2017-11-02

If the document being copied or scanned is 279 mm (11 in.) or less, the long paper sensor on the Document Feeder paper extension should not be covered. Remove any objects covering the sensor (such as other documents). Also, any bright lights directly above the machine may also trigger the sensor.

Long paper sensor