Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

Feed a Folded Sheet of Paper Through the Document Feeder to Clear the Document Jam

Product support for
WorkCentre 7525/7530/7535/7545/7556, WorkCentre 7830/7835/7845/7855, WorkCentre 7970
Article ID
KB0235264
Published
2017-11-01

  1. Fold a Letter size (216 x 279 mm / 8.5 x 11 in.) or a Statement size (140 x 216 mm / 5.5 x 8.5 in.) sheet of paper in half along the long edge.

    Fold Paper

  2. Insert the folded edge of the paper into the Document Feeder under the rollers near the green dial.

    Document Feeder Green Wheel

  3. Turn the green dial to wind the folded paper through the Document Feeder to remove debris (such as paper clips, adhesive-backed notes, or staples) from inside.