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Use a Sheet of Cardstock to Clear the Jam in the Document Feeder

Product support for
WorkCentre 5845/5855, WorkCentre 5865/5875/5890
Article ID
KB0221195
Published
2019-01-09

WARNING:  To avoid possible injury, do not touch any sharp edges inside the device.

  1. Locate a sheet of cardstock or heavyweight paper.

  2. Lift the lever and open the Top Cover of the Document Feeder.

  3. Examine the area under the Top Cover for staples, paper clips or any other debris caught in the pathway.

  4. Manually feed the sheet of cardstock through the feeder to dislodge any blockage.

  5. Close the Document Cover and the Top Cover.