Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.

View Active Jobs using the Job Status Menu

Product support for
WorkCentre 5945/5955
Article ID
KB0219401
Published
2017-02-03

The Job Status button gives you access to job information. You can use this to check the progress of active jobs or display detailed information about jobs you have completed. You can also release held jobs or secure print jobs you have sent to the device.

Use the Active Jobs screen to see all the jobs currently in the list waiting to be processed. Each job is identified with the owner, job name and status of the job. The Active Jobs list displays up to 150 jobs.

The Job Status is updated as jobs are processed and printed. The status options available depend on the type of job.

  • Printing indicates that the device is currently printing the job.

  • Processing the device is formatting the job ready to print.

  • Waiting to Print the job is ready to print and is waiting for the current job to finish printing and the required resources to become available.

  • Held: Deferred Print the job is waiting to be released from the print queue.

  • Scheduling the job has been converted into the appropriate format and is being scheduled to print.

  • Pending the job has been scanned, but is awaiting the resources to be formatted.

  • Paused the active job was paused. Jobs can be paused due to a system fault during the running of the job. Paused jobs are not deleted from the list and can be resumed.

  • Interrupted the job was suspended because a task at the device is being performed. Once the task has been completed the suspended job automatically continues.

  • Sending the device is sending the job through a network transmission.

  • Completed the job was successfully completed without errors.

  • Formatting the job is being converted into the appropriate format. For print jobs the job is decompressed, for Fax, Internet Fax, Scan and E-mail tasks the job is compressed.

  • Scanning the device is currently scanning the image for this job, ready for formatting.

  • Held the job has been temporarily stopped from printing because the required resources are not available. The job remains in the job list and continues to proceed up the list as prior jobs are printed. If a held job is at the top of the list all subsequent jobs continue to be processed and printed, a held job does not hold up other jobs in the list. The reason for the held status is displayed on the Job Progress screen.

  • Receiving the device is receiving the job through a network transmission.

  • Deleted the job has been deleted from the job list.

  • Completed with Errors the job was completed with errors.

  1. Press the Job Status button on the Control Panel.

  2. If required, select the Active Jobs tab on the touch screen. This is usually the active tab when the Job Status feature opens.

  3. If required, use the scroll bar to access all the jobs in the list.
    The most recently submitted job is displayed at the bottom of the list. The sequence of print jobs can be altered by promoting or deleting jobs in the list.

  4. Select the option required from the All Jobs dropdown menu.

    • Copy, Print and Fax Received Jobs lists the jobs that have been sent to the device from the Copy, Print and Fax services.

    • Scan Jobs and Fax Sent Jobs shows the jobs submitted by the Scan and Fax services.

    • All Jobs displays all the jobs on the device.