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Remove Paper in the Document Feeder

Product support for
WorkCentre 5022/5024
Article ID
KB0216249
Published
2015-08-04

  1. Pull up the front handle of the document feeder cover, and open the document feeder cover completely.

    Note: The cover will remain fixed in position when fully opened. Open the cover slowly.

  2. If the document has not yet been fed into the feeder, remove it.

  3. If you cannot find the document, lift up the handle to open the inner cover.

  4. Close the document feeder's inner cover.

  5. Close the document feeder cover until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.

  6. If you cannot find the document, carefully lift up the document feeder. If you find the document, remove it, then close the document feeder.

  7. If you cannot find the document in Step 6, lift up the document feeder tray and remove the document.

  8. Carefully move the document feeder tray back into position.

  9. Make sure that the document is not torn, wrinkled, or folded, and then reload the documents to complete the job.