Jams During Automatic 2-Sided Printing

1. You might be using paper of the wrong size, thickess, or type. Use paper of the correct size, thickness, or type. For details, seeSupported Paper Types and Weights.

2. Paper type might be set up incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and that the paper is loaded in the correct tray. For details, seeSupported Paper Types and Weights.

3. Paper might be loaded in the wrong tray. Ensure that paper is loaded into the correct tray. For details, refer toSupported Paper Types and Weights.

4. Tray might be loaded with mixed paper. Load the tray with only one type and size of paper.

If the problem persists, contact Support for additional assistance.