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Resolving Paper Mismatch – Tray 1

Article ID
KB0139807
Published
2017-04-13

Tray 1 is dedicated to a single paper. Load the required paper and adjust the size guides.

To resolve Paper Mismatch – Tray 1:

  1. Remove the paper from the dedicated paper tray.

  2. Reload the required paper (i.e. 8.5 x 11 plain white) in the paper tray and correctly adjust the paper guides.  Ensure that the size guides are securely around the paper.

  3. Close the dedicated paper tray.