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Check the Status of Consumables

Product support for
WorkCentre 3215, WorkCentre 3225
Article ID
KB0139418
Published
2016-04-25

You can check the status of your installed printer consumables at any time.

From the Machine

When your Toner cartridge is low on Toner, the Machine Status light will blink red to let you know it is time to order a new Xerox Toner cartridge. When the cartridge is empty and needs to be replaced, the light will be solid red. When the drum cartridge needs to be replaced, the Machine Status light will be red. For each of these conditions, the user interface will also display an error message indicating the cartridge status.

To enable the Low Toner Alert and the Low Image Unit Alert at your machine:

  1. Press the Machine Status button on the Control Panel.

  2. Press the up/down arrows to scroll to System Setup. Press OK.

  3. Press the up/down arrows to scroll to Maintenance. Press OK.

  4. Press the up/down arrows to scroll to Toner Low Alert. Press OK.

  5. At On press OK. The machine will save the selection.

  6. Press the Back button to return to the Maintenance menu options list.

  7. Use the up/down arrows to select Image U Low Alert. Press OK.

  8. At On press OK. The machine will save the selection. The Machine Status light will now be red when the Drum Cartridge needs to be replaced.

From your PC:

Use Easy Printer Manager (EPM) to view a supplies status page:

  1. At your PC, open Easy Printer Manager from the Start menu.

  2. Select the printer.

  3. From the Basic mode page (the smaller window), you can see the Toner supply level in the Supplies tab. Select the Paper tab to see what paper is loaded in the machine. If you open EPM in the Advanced mode (large window) you will see Supplies Information just below the device picture.

    NOTE: Use the Switch icon in the EPM header to move between Basic and Advanced modes.

Use CentreWare Information Services (CWIS) to check supplies status.

  1. Enter the IP Address of the printer in your Internet browser.

  2. If prompted from the CentreWare page, enter the ID (admin) and Password (1111).

  3. Select the Status tab.

  4. Click Supplies in the left navigation to see the Toner levels in the printer.