Replace the Imaging Unit

This procedure is also supported by the CareAR Instruct App (For Mobile Devices Only).

On a Mobile Device? Click on the QR Code for your printer model to access the procedure using CareAR Instruct.

On a Computer? Scan the QR Code for your printer model using your mobile device.

Procedure:

When it is time to replace the imaging unit, the printer displays a message appears on the control panel.

Use Imaging Kit to replace the imaging unit. There are two types of Imaging Kit available for your printer:

WARNING: Do not perform this procedure when the printer is copying or printing.

At the right-side of the printer, open and pull up door B.
Remove the waste toner container from the printer.
Do the following to remove the existing Imaging Kit:
1. To unlock the Imaging Kit, pull up the lever.
2. Pull the Imaging Kit out slowly from the printer and take out the Imaging Kit by holding the handles on both sides.
  
  Note: Refer to the installation instructions included in the Imaging Kit.
Remove the required toner cartridge from the Imaging Kit. For example, Cyan, Magenta, Yellow, or Black.
Unlock and remove the required imaging unit from the Imaging Kit.

CAUTION: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

WARNING: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.
Unpack and insert the new imaging unit.
Insert the toner cartridge back into the Imaging Kit.

Note: Refer to the installation instructions included in the Imaging Kit.
Hold the handles of the Imaging Kit and insert it back into the printer.
Plug the Green Cable on the Right Side of the Tray back into the device, and pull down the lever to lock the Imaging Kit into place.
Insert the waste toner container back into the printer.
Close door B.