Replace Imaging Unit

This procedure is also supported by the CareAR Instruct App (For Mobile Devices Only).

On a Mobile Device? Click on the QR Code for your printer model to access the procedure using CareAR Instruct.

On a Computer? Scan the QR Code for your printer model using your mobile device.

Procedure:

When it is time to replace the imaging unit, the printer displays a message appears on the control panel.

Use Imaging Kit to replace the imaging unit. There are two types of Imaging Kit available for your printer:

WARNING: Do not perform this procedure when the printer is copying or printing.

At the front-side of the printer, open Door A. Then, open Door B at the right-side of the printer.
Unlock and remove the waste toner container from the printer.
Remove the toner cartridges from the printer. For example, Cyan, Magenta, Yellow, or Black.
Do the following to remove the existing Imaging Kit:
1. To unlock the Imaging Kit, pull up the lever.
2. Pull the Imaging Kit out slowly from the printer and take out the Imaging Kit by holding the handles on both sides.
  
  Note: Refer to the installation instructions included in the Imaging Kit.
Remove the required imaging unit from the Imaging Kit.

CAUTION: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

WARNING: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.
Unpack and insert the new imaging unit.
Hold the handles of the Imaging Kit and insert it back into the printer.
Insert the toner cartridges back into the printer.

Note: Refer to the installation instructions included in the Imaging Kit.
To lock the Imaging Kit, pull down the lever.
Insert the waste toner container back into the printer.
Close Door B, as shown.
Close Door B and Door A, completely.