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Clear Paper Jams at Door A

Product support for
VersaLink B7025/B7030/B7035
Article ID
KB0129588
Published
2018-02-28

To resolve the error that appears on the control panel, clear all paper from the paper path.

  1. Lift the release lever, then open Door A.

    Open Door A

    WARNING: The area around the Fuser can be hot. Use caution to avoid injury.


    CAUTION: Do not touch the transfer roller. Touching the roller can reduce image quality.


  2. Remove the jammed paper.

    Remove jammed paper

  3. If paper is jammed at the exit to the output tray, to remove it, carefully pull it straight out in the direction shown.

    If paper is jammed at the exit to the output tray, to remove it, carefully pull it straight out in the direction shown

    Note: Toner can adhere to the transfer roller. This does not affect print quality.

  4. If paper is jammed in the Fuser, remove the paper from areas A1 and A2.

    If paper is jammed in the Fuser, remove the paper from areas A1 and A2

    Note: If the paper is torn, remove all torn pieces from the printer.

  5. To close Door A, push the door up firmly until it clicks into place, then close the Bypass Tray.

    push the door up firmly until it clicks into place, then close the Bypass Tray