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Clear Paper Jams at Left Side Door B

Product support for
VersaLink B7025/B7030/B7035, VersaLink C7000 Printer, VersaLink C7020/C7025/C7030 Multifunction Printer
Article ID
KB0129586
Published
2019-04-24

  1. Pull the release lever, then open Door B.

    Open Door B

  2. Remove the jammed paper from the paper tray feed area.

    Note: If the paper is torn, remove all torn pieces from the printer.

    Remove jammed paper

  3. For paper jammed in the upper position, look inside the printer, locate the paper, then remove it.

    Note: If the paper is inaccessible, refer to Clearing Jams at Door A.

  4. For paper jammed in the tray feed roller, open the tray, then remove the paper.

  5. Using a clean, dry, lint free cloth, clean the TAR 1 and 2 sensors. The sensors are located between the rollers in the left side door and are shaped like little houses.

    For paper jammed in the tray feed roller, open the tray, then remove the paper

  6. Close Door B.

    Close Door B