Update Card Reader Firmware

You can use the Firmware Update feature to install a card reader firmware update. The Firmware Update feature enables you to submit a firmware update to a card reader that is connected to the device.

Note:

• Not all card readers support firmware updates. For more information, refer to the documentation included with the card reader.

• Install a card reader firmware update only when a card reader is connected to the device.

• The firmware update for a card reader is independent of other software upgrade processes for the device.

• If no card reader is detected on the device, the Firmware Update feature is not available.

The device detects whether an attached card reader is upgradable. The status area displays the firmware version installed on the card reader and the date that it was installed.

Note: If the card reader has received no updates, the factory-installed firmware version is displayed without a system time stamp. A time stamp appears after the first firmware update.

To update the firmware on a card reader attached to the device:

1. Ensure that the update policy for card reader firmware is enabled.

2. • In the Embedded Web Server, click Security > Installation Policies.

   • For Card Reader Firmware, select the check box for Allow Firmware Update.

   • Click Apply.

3. In the Embedded Web Server, click Login/Permissions/Accounting > Login Methods.

4. For Card Reader Setup, click Edit.

5. In the Update Firmware area, for Choose File, click Browse, then locate the firmware update .dlm file that you want to install.

6. Select the update file, then click Open. The device validates the file. If validation succeeds, the file name appears in the Choose File text field.

7. If validation fails, an error window appears. Error messages include the following:

8. • The submitted file is not related to the Card Reader: This message occurs when the chosen file is not a valid file for updating the card reader.

   • The submitted file is not approved by Xerox for firmware updates: This message occurs when the chosen file is not a Xerox-approved file. Close the error window, then verify the file name.

9. To submit the update file to the card reader, click Update.
   
   Note:

10. • A Card Reader Firmware Update in Progress window appears while the update processes. An update takes approximately 20 seconds.

    • You cannot use the card reader while an update is in progress. If you swipe a card during an update, the device ignores the card and the update continues.
      
      

11. If the update fails, an error window displays the message: A system error has occurred. Card Reader firmware was not updated. Please try again. Close the error window, then retry the update.

12. If the update succeeds, the status area displays the latest firmware version with a system time stamp.

13. Click Close